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FOR HOMEOWNERS

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Bringing you reassurance
and peace of mind.

Let our vast experience, quality professional workmanship, range of specialist skills and satisfaction guarantee give you peace of mind.

Having problems in your home can be both extremely annoying and worrying. And we acknowledge that with reputations of unreliability in the industry, it can sometimes feel a bit daunting when contractors are coming into your home to carry out repair works.

Rest assured we will take the problem away.

We know the most important thing to a homeowner is your home, so Walker Group is committed to building a professional but friendly and reliable relationship with you from the onset.

Our experience has shown that communication is crucial. That’s why we want you to express your concerns to us. We will then explain clearly how we will sort out the problems in your home, giving you complete reassurance and understanding of the work we will be doing for you.

With many years’ experience in the construction industry and investment in new technologies, Walker Group will focus on sorting out the cause of the problem so that it doesn’t happen again.

Being a family-owned company, we take pride in our growing and highly skilled workforce being trustworthy, polite, caring and committed to carrying out the best quality workmanship for you.

And, although we cover a wide range of trades, there may be times when we need to use outside contractors. These hand-picked Walker Group-approved tradespeople will always be under our supervision.

Above all, our aim is to protect your property from damage, and keep you and your neighbours up-to-date on progress.

To find out more about how we operate, please get in touch.

FAQ's

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Why do we travel so far?

Our reputation has carried far & wide, so we have become a nationwide company.

What work do we do for the NHBC?

We are one of NHBC’s leading remedial contractors and carry out a range of projects for them, we are also registered with them for our housing developments.

Do we have to make tea for contractors?

You are not obliged to, but if this something you would like to do it will be met with great appreciation.

Will the scaffolding affect our property or access?

We work very closely with the scaffolding contractor to protect your property from damage and will make sure that it causes as little disruption to you as possible.

What are the stages and how long will the work take?

You will be notified of all stages in the pre works visit.

What time will your team arrive and leave?

We start on site at 7.30am and will leave at 5pm or when the project is complete.

Do I need to be home while you are working?

Normally we would expect so for internal work but not for external works, agreement of this will be made during the site visit.

Will you protect my garden from damage?

We aim to protect all homeowner’s property from damage including gardens.

Will you leave your equipment in my home overnight?

For smaller jobs, all tools are taken off site on a daily basis, for larger items arrangement will be made in pre works visit.

Will your workers need access to my toilet or will you bring a Portaloo?

No, for larger jobs we bring a Portaloo and for smaller jobs our vans are equipped with welfare facilities.

Walkers were first rate. They kept me fully informed and answered all my questions about materials and their work proposals. They examined the interior of the loft in order to double check the nature of the problem. The quality of the workmanship was excellent.
Homeowner Harrogate

A very professional and competent firm. I have every confidence and expectation they have done an excellent and long lasting job. The process with scaffolding erection and removal worked very efficiently with no delays with the removal. Please pass our grateful thanks to the technicians who carried out the work- they were first class and did a great job. Well done and thanks.
Homeowner Harrogate

Walker builders were amazing. All done in the space of 2.5 days. Scaffolding up Friday, back down Wednesday afternoon. The team were fab friendly, informative, professional throughout. Refreshing.
Homeowner Wakefield

COMMON PROBLEMS...

Water coming into the home (Water Ingress)

With the British weather being what it is, water ingress is one of the main remedial projects we undertake. Wet patches showing on your ceilings and walls can ruin the decoration of your home, and this can be even more upsetting if you have just purchased a new property.

Some causes are:

Damage to the cavity tray – a waterproof membrane within the brickwork above openings. Our highly trained and experienced teams will remove the bricked area and replace the damaged membrane, repairing the problem at its source.

Defects in the roofing materials – our skilled roofers will identify the cause of the problem and repair it at source.

Badly fitted or damaged lead which is supposed to stop rainwater coming in between roof junctions – our teams will remove the surrounding roof area and fit new lead.

Once dampened areas have dried, we make good the internal area.

Foundations (Underpinning)

Underpinning is required when the structure of a property moves (also known as subsidence) and the foundations need to be repaired. Our team will excavate the soil beneath the existing foundation and replace it with new materials. In most cases, you will need to move out of the property while the work is carried out. But we will, of course, discuss timings with you so there’s no rush.